At Barbier & More ("we," "our," or "us"), we are dedicated to safeguarding your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you visit our website (barbierandmore.com), schedule salon/hair clinic appointments, or purchase products through our online store.

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1. Information We Collect

We may collect information directly from you when you interact with our website or services, including:

• Personal Identification & Contact Information: Full name, email address, phone number, physical delivery address, city, state, and country.
• Appointment & Consultation Information: Requested services (e.g., Hair Clinic consultations, scalp treatments, styling, manicures/pedicures), appointment date, time, and specific hair care notes or concerns.
• Order & Transaction Details: Products purchased, order identifiers, item quantities, total cost, billing and delivery addresses, and payment transaction references.
• Technical & Usage Data: IP address, browser type, operating system, pages visited, time spent on the site, and cookies collected during your browsing session.

2. How We Use Your Information

We use the data collected for legitimate business purposes, including:

• Processing, packaging, and fulfilling online product orders.
• Scheduling, confirming, and managing salon appointments and consultations.
• Communicating order status, dispatch updates, and delivery tracking information.
• Providing customer care, handling inquiries, and responding to feedback or complaints.
• Improving our website performance, user experience, and product offerings.
• Sending optional promotional offers, newsletters, and beauty tips (you may opt out at any time).
• Preventing fraudulent transactions and ensuring compliance with applicable laws.

3. Payment Processing & Security (Paystack)

All online payment transactions on our website are securely processed through our authorized payment gateway partner, Paystack Payments Limited ("Paystack").

• No Sensitive Card Storage: Barbier & More does not store, process, or have direct access to your full debit/credit card numbers, CVVs, or banking PINs. All payment credentials are encrypted and securely handled directly by Paystack in accordance with PCI-DSS (Payment Card Industry Data Security Standard) Level 1 compliance.
• Transaction Verification: When an order is completed, we receive a secure transaction status and verification reference from Paystack to update and fulfill your order.

4. Information Sharing & Third Parties

We strictly value your trust and do not sell, rent, or trade your personal data to third parties. We only share information with trusted third parties necessary to deliver our services:

• Payment Gateways: Paystack, for secure billing and payment authorization.
• Logistics & Courier Partners: Trusted delivery personnel and courier services (e.g., GIG Logistics, local dispatch riders) to deliver your ordered products to your doorstep.
• Communication Services: Email and SMS delivery platforms for transactional notifications.
• Legal & Regulatory Authorities: Where required by law, subpoena, or to protect our legal rights, security, and safety.

5. Cookies and Tracking Technologies

Our website uses cookies and session identifiers (such as cart and session cookies) to maintain your shopping cart, remember your preferences, and analyze website traffic. You can adjust your browser settings to refuse cookies; however, some features of the website (like shopping cart persistence) may function suboptimally.

6. Data Security & Retention

We implement robust technical, administrative, and physical security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. We retain personal records only as long as necessary to satisfy the purpose for which they were collected, comply with accounting and tax regulations, or resolve disputes.

7. Your Rights Under Data Protection Regulations (NDPA / NDPR)

Under the Nigeria Data Protection Act (NDPA) and applicable privacy laws, you have the right to:

• Request access to the personal data we hold about you.
• Request the correction or update of inaccurate or incomplete information.
• Request the deletion or restriction of your personal data under certain conditions.
• Withdraw consent to receiving marketing communications at any time.

8. Contact Us Regarding Your Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact our team: